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Customer Service

Mon - Sun 8am - 5pm PST

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(805) 301-9283

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RESELLERS

(805) 301-9283

For Inquiries

FREQUENTLY ASKED QUESTIONS

The PAW WAVE is both safe and effective for most common aches and ailments, but we always recommend talking to a professional about what will work best for your pet. If your dog or pet has pre-existing conditions, please contact your pet health care provider prior to using the Paw Wave devices. Common contraindications include not massaging over areas of infection or open wound, recent injections, unstable joints, acute injuries, areas of undiagnosed pain, acute spinal disc disease/herniation, hematoma (blood-filled area secondary to injury), or undiagnosed lumps/masse. Always monitor your pet’s behavioral cues before, during, and after a massage session. This can help bring awareness to what works for your pet and what doesn’t. Massage can help create a relaxing, safe massage session for both you and your pet.

Every pet is different! Some pets love the PAW WAVE as soon as they see the box, others take some warming up. Check out our Training Page to learn how to best introduce your pet to massage therapy.

You bet! PAW WAVE is designed to help pets of all shapes and sizes, including dogs, cats, and even horses. Consult with your veterinarian if you have questions about whether PAW WAVE can benefit your pet.

Both the BUZZ and the PERK are safe to use on pets of all shapes and sizes. We recommend the BUZZ as a great way to introduce massage therapy to shy or scared pets, or to use on sensitive spots. The PERK comes with swappable tips, which makes it super versatile to use with a variety of pets and their needs. Percussion allows you to go a little deeper into the muscle, so it’s most popular with medium to large pets. We recommend consulting your vet if you have specific questions about your pet’s condition or which style of massage therapy might help best.

Yes, PAW WAVE is safe to use with medicated creams or other supplemental treatments. Ask your vet if you have specific questions about your pet’s condition or medications